Thank you for shopping with us! Below is our shipping policy to ensure a smooth and transparent shopping experience for you.
1. Shipping Locations
We currently ship to the following locations:
• Domestic: Australia
If you are located outside of our shipping areas, please contact us for potential arrangements.
2. Order Processing Time
• Order Confirmation: After placing your order, you will receive an order confirmation email with details of your purchase.
• Processing Time: Orders are processed within 3 business days. Please note, business days are Monday to Friday, excluding public holidays.
• Shipping Time: Once your order has been processed, it will be shipped within 5 business days.
3. Shipping Methods & Costs
We offer the following shipping methods:
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
Shipping Costs:
• The shipping cost will be calculated at checkout based on your order size, weight, and delivery location.
• Orders over $200 qualify for free shipping (only available for domestic shipments).
4. Shipping Delays
While we make every effort to process and ship your order promptly, please note that shipping times may be affected by:
• Weather delays
• High order volumes
• Carrier issues
If there is a delay in your order, you will be notified via email.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number to follow the progress of your shipment. You can check the status of your shipment by visiting the carrier’s website.
6. Lost or Damaged Packages
• Lost Packages: If your package has not arrived within the expected delivery window, please contact our customer service team for assistance.
• Damaged Packages: If your item arrives damaged, please contact us within 7 days of receiving the item, and we will assist you in processing a replacement or refund.
7. Address Accuracy
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for lost or delayed packages due to incorrect address details provided by the
If you have any questions regarding our shipping policy, please feel free to contact our customer support team at malleeautoservices@gmail.com or 0428 405 666. We’re happy to help!
Thank you for choosing us!
